Scheduling

Creating Appointments

Create appointments through the calendar with automatic conflict detection, recurrence, and visual identification by therapy.

Creating Appointments

The ProTerapia calendar allows you to create appointments quickly and intuitively, with automatic conflict detection.

Calendar Views

The calendar offers three views:

  • Day — view all appointments for a day, separated by therapist
  • Week — overview of the week with all therapists
  • Month — compact monthly view

Creating a New Appointment

Through the Calendar

  1. Access Calendar in the side menu
  2. Click on an empty time slot in the desired therapist’s column
  3. The appointment form will open with the time and therapist pre-filled
  4. Fill in the fields:
    • Patient — search by name or quickly register a new patient
    • Type of therapy — select from the registered therapies (duration and price are filled in automatically)
    • Date and time — adjust if necessary
    • Notes — add pre-session observations (optional)
  5. Click Confirm

Conflict Detection

The system automatically prevents the creation of appointments at times that:

  • Already have another appointment for the same therapist
  • Are outside the configured availability of the therapist
  • Fall within a break or exception of unavailability

If a conflict is detected, a message will be displayed suggesting that you choose another time.

Recurring Appointments

For patients with regular sessions:

  1. When creating the appointment, check the Recurring option
  2. Choose the frequency:
    • Weekly — same day and time every week
    • Biweekly — every two weeks
    • Monthly — once a month
  3. Set the end date or the number of occurrences
  4. The system will create all appointments at once, checking for conflicts on each date

Visual Identification

Each appointment is displayed on the calendar with the color of the type of therapy, making it easy to quickly identify which types of sessions are scheduled.

Who Can Schedule

RolePermission
OwnerCan schedule for any therapist
TherapistCan create only their own appointments
AssistantCan schedule for any therapist

Scheduling via WhatsApp (Pro)

In the Pro plan, patients can schedule directly through WhatsApp, chatting with Tera. The AI assistant checks availability, suggests times, and automatically creates the appointment. Learn more in Scheduling via WhatsApp with Tera.